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Shipping & Returns

PickleballTown.com makes every effort to ship your item(s) as quickly as possible. Most in-stock orders are processed and shipped within 24–48 business hours of the sale. Please note that we do not process orders on weekends or holidays.

  • PickleballTown.com does not deliver to PO and APO/FPO box addresses.
  • Products shipped to an address within the state of Ohio will be charged applicable sales tax.
  • Packages cannot be re-routed while in transit.
  • If your order arrives damaged, please contact our Customer Service department to receive an RMA number and instructions on how to obtain a replacement item.

U.S. SHIPPING

For all of our customers residing within the 48 contiguous United States, PickleballTown.com will ship via USPS Priority Mail.  Some larger items are shipped UPS Ground or FedEx.

Additionally, we offer different shipping options, such as faster delivery, for customers seeking expeditious delivery of their order. Unfortunately at this time, customers in Alaska,  Hawaii, and Puerto Rico can choose Ground Shipping only.

To view the shipping charges to your location, add the item(s) you wish to purchase to the shopping cart. Next, click on the Shipping Rates button within the cart. In the new window that opens, type in your five-digit zip code and click Get Rates.

INTERNATIONAL SHIPPING

International shipping rates are determined by a matrix of factors including package size, weight, and value. Therefore, in some cases we will not be able to predetermine the shipping costs for your international order. If you would like to ship internationally, please contact us for a special shipping quote.  You may also visit our Ebay store @ http://stores.ebay.com/nrsportsoutdoors for international shipments through the Ebay Global Shipping program.

DELIVERY TIMES

Most items are shipped via USPS Priority Mail which delivers in 2 to 3 business days, not guaranteed.  UPS & FedEx transit times within the US range between 1–6 business days. They do not deliver on Saturday or Sunday. Therefore, an item shipped Next Day Air on Friday will not arrive until Monday. Check below to see the different transit times.

Pickleball is a sport designed to engage all ages and levels of expertise and can be played both inside and outside. Pickleball is a co-ed sport that brings everybody together on the court to play and socialize. 

Start your Pickleball passion today with Pickleball Town!
© Copyright 2018 - Pickleball Town - All Rights Reserved
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